Frequently Asked Questions
What is the best way to reach Grooming Woof Love?
Text is always best. It is just me at my business and so occasionally it may take just a little time for a response back. If I'm in the middle of a groom I will not check messages as I give my undivided attention to the pup that is on my grooming table. If you would much rather speak over the phone, send me a text stating so and I will respond with a call back time to answer any questions you may have.
What do I need to bring?
Just you and your pet on a leash. Even if your pet is the best at being off leash, it is super important to keep them attached at drop off and pick up. Since I do my grooming from home, I do my best to respect my neighbors and their property as well as to not have any incidents that would lead me to have to shut down.
Where are you located?
I am located in the Summerlyn West subdivision. I have converted my garage into a safe and stress free grooming area. So when you put my address 176 Green Egret Way into your gps, it will lead you into a neighborhood to a one story house, not a shopping center.
What types of payments do you accept?
Cash,Card or Check
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I use Square as my source for taking card payments.
If you also choose to do contactless payment, I could send you a link to your phone of an invoice to take payment that way as well.
What if I have more than one dog? Can I bring them both at the same time?
Yes! Most Definitely! When we speak about your pets I will offer both options. First option being you can bring them on separate days. Second option being you can bring them in both at the same time and I will have a time slot especially fit for them together. I even have some pet parents with a family of 5. Five would be the max to bring in at one time.
Can I leave my dog with you till I get off of work?
This is a big no. I offer express grooming so your pup doesn't have to sit in a kennel. I do not board or pet sit. I specifically book your dog for the time needed to be groomed and then there is an appointment backed up to your service. I pride myself on the one on one grooming setting, not picking up your pet promptly when finished will result on the next appointment not having an individual environment. I provide a text 15 to 20 minutes prior to finishing up so your pet can be picked up as soon as the service is completed.
Do you groom cats?
I sadly do not. I have before in the past but it has been several years since then and I would not feel confident in attempting it now. I apologize for the inconvenience.